Provider FAQs

Solstice has over 700,000 members in the United States and growing. Our mission is to provide access to high-quality dental and vision providers to every individual with a Solstice plan. We have established strong national provider networks to ensure that our members receive the best possible care. If you want to learn more about the Solstice provider network, please click here. 

If you're ready to start seeing Solstice patients, enroll now through our step-by-step enrollment and credentialing wizard! 

Our provider portal, MySolstice, manages claims. For paper claims forms, please visit our resources page. 

Access your claim status and eligibility through our provider portal, MySolstice. 

If you need to check a patient's Schedule of Benefits, you can do so by logging into our provider portal, MySolstice. Through the portal, you can view the SOBs for plans your office accepts, verify eligibility, and more! 

Solstice offers prepaid dental plans (DHMO/EPO) that operate on an open-access platform with a fee-for-service payment model. This means that Solstice network providers are not responsible for managing patient rosters. Any patient within the Solstice network can use your services, even if you are not their primary dentist. Additionally, you will be duly compensated for every service you provide. This allows you and your staff to allocate more time and attention to your patients. 

You can complete the credentialing process by submitting our credentialing form. For updates on your application status, click here and contact us. 

If you're a vision provider interested in joining or being appointed by the Solstice network, click here to access vision provider resources.